In accordance with requirements of ISO9001: 2000；GB/T19001-2000 Quality Management System documents, a complete service system and a service network across the country have been built. When NGC provides customers eximious technique and products, NGC also supplies them comprehensive pre-sales, sales and after-sales services with new marking concepts and an advanced management mode.

Pre-sales service: The detailed information for product’s characteristic, function, new material, up-to-date technique and project evaluation is given to customers. The necessary technique and business documents are also provided.

Sales service: Coordinate design, manufacture an transportation processes and provide customers 100% qualified excellent products.

After-sales service: We will carry out the integrative marketing concept consisted of technique, production and sales; prompt tracking service after delivery; regular visit; regional management mode; rapid response; timely solution for technique and product problems; providing technique training, relevant technique support and the best service for customers all the time. In order to ensure customer’s satisfaction, we will implement the concept of “Being responsible to customer and society means being responsible to ourselves”.

Service contents: design, manufacturing, installation, adjustment, training for all kinds of techniques, spare parts and technical reform.

In order to adapt to the changing market quickly, NGC will furthest satisfy customer’s requirements. We will continue to provide fast and attentive service for both old and new customers. "Customer satisfaction" is the eternal theme of our service. Our service motto is: the customer’s need is our service.